The Instructor College badge The Four Horizons

Part 5,
Lessons in the Car

Chapter 4 of 7

6 minute read

Anger takes a driver’s attention before it takes the wheel

Anger pulls a driver’s attention off the road before it touches the wheel. Telling an angry learner to calm down can end the lesson. Naming the anger and scaling it stops it running their driving.

In this Part: Lessons in the Car
  1. Using Reference Points
  2. Visualisation
  3. Managing Fear
  4. Managing Anger Behind the Wheel
  5. Paired Training
  6. What a Crash Teaches When You Let It
  7. The Slow Learner Is Not the Weak Learner

A learner misses a gap at a roundabout. The car behind edges up and leans on the horn. He drives the heel of his hand into the wheel, twists around to glare through the back window, and for a long moment he is not driving at all. Everything he has is pointed at the driver behind him. The exit, the give way lines, the bicycle rider coming up on the left, none of it is reaching him. He has stopped being able to see the road because he is too angry to look at it.

Call that learner Dylan. His car control was never the problem. Smooth on the accelerator, tidy on the brake, no trouble with the manoeuvres. What nearly undid him at the practical driving test, twice, was a temper he had carried since long before he ever sat in a car. That temper is not a fault in his driving. It lives out on The Driver, the horizon that holds who a person is. No test can see the person they are when nobody is watching. That person decides what Dylan does once he is driving alone.

The anger took his eyes off the road before it took the wheel

When Dylan lost his temper at that roundabout, the mistakes came in a cluster straight after: the missed observation, the jerky pull away, the second missed gap. He put it down to bad luck. It was not bad luck. It was his anger shrinking the world down to the one thing that had enraged him and blanking out everything else. He worked this out himself, weeks in, and the way he said it stuck with me. What he settled on was being blind with rage. His words, not mine, and a better description than any I would have handed him.

That is the whole case for treating anger as a driving skill rather than a personality flaw you are stuck with. A driver who cannot see the road is a danger on it, and the thing blinding this one is not the sun or a dirty windscreen. It is an emotion, and emotions can be worked on.

‘Calm down’ is the fastest way to lose him

The obvious move, every time his anger rose, was to say calm down. It is also the worst one. Told to calm down, an already furious learner can hear that their feeling is wrong and that you are one more person who does not get it. He would have gone quiet, then given up the lessons, and chalked up another failure against a name that already had too many. Or he would have decided the anger was aimed at me, gone off to another instructor, and taken his own version of events with him.

There was a second trap, and it was mine. I can flare quickly too. When someone in the car is throwing off aggression, the honest thing to admit is that I feel it rising in myself. When Dylan banged the wheel and glared behind, I felt the same heat. The craft was in holding it to a flat, level instruction, get the car moving, and saving the actual conversation for when we had pulled up somewhere quiet, somewhere we were allowed to stop. Then I would thank him for keeping it together and getting us going again, and only then ask him what the anger had actually been like. You cannot raise a learner’s awareness of an emotion while you are busy losing control of your own.

Give the anger a colour, a sound, a size

Early on, every question about the anger got the same answer. I don’t know. That is not evasion, it is the plain truth for someone who has never once been asked to look at the thing. So I left the questions sitting there and put it to him gently that describing his anger was the first step to managing it. Did it feel like an overwhelming pressure. Did it have a colour, red maybe. Did it sound like a roar building in his ears. None of that is soft. It is precise. You cannot get hold of something you cannot describe, and a driver who can name the state they are in has already put a hand on the wheel of it.

From there the tools are the same ones that work on any strong feeling in the car. Put a number on it. On a scale of one to ten, how big was that just now, and what would bring it down a point. Naming and scaling keep the judgement, and the responsibility, with the learner, which is the entire point. This is the machinery of feedback and self-evaluation pointed at an emotion instead of a missed gap, and it is close cousin to the work of scaling fear, though anger is a different animal and it needs its own handling. Fear can make a learner freeze. Anger can send a learner charging, and it takes their attention with it.

Weeks in, Dylan was talking about his temper openly, saying he had never given it this much thought and that he liked the idea of squashing it down to a manageable size. He told me the size of the anger was out of all proportion to whatever set it off, because it had been growing unchecked for a long time. Now he had a way to shrink it in the moment. That is a skill for the rest of his life, and it happened to arrive through a driving lesson.

The calm learner is the one to keep an eye on

Here is the part that should unsettle a confident instructor. In one narrow sense Dylan was the easy case. His lack of control was so obvious, to him as much as to me, that there was no pretending it away. The work announced itself. Many learners are far better at holding their emotions in. They keep it together to please the instructor, who then sends them for the test. They keep it together to please the driving examiner, who then passes them. And nobody ever finds out what happens to that held-in feeling the first time it slips its leash on a dark road with no examiner watching and a mate in the passenger seat winding them up.

That is the quiet danger. The learner who never lost their temper in front of you may simply have learned to hide it, which is not the same as learning to manage it. Dylan wears his on the outside. Somewhere on your books is one who does not, and only a real conversation will tell you which.

Dylan passed on his second go. He said he felt overwhelmingly pleased, then admitted he had never felt anything like it before so he could not be sure that was the word for it. The licence got him a better job and a shot at living on his own, which was the plan all along. But the thing worth more than the licence is that he can now feel the anger start to climb, name it, and put it back in its box before it ever reaches the wheel. He can see the road again. That is the skill he keeps, and it is what I would back him to go on choosing.